Privacy Policy for Cheap Flights | Cheap Flights Booker Ltd

When you use Cheap Flights Booker, you share personal details with us, and we understand that this is a matter of trust. This Privacy Policy is here to give you a simple picture of how we handle that trust. You will find answers to a few key questions:

  • What we collect

  • Why do we need it

  • Who we may share it with

  • How long do we hold it

  • What rights do you have?

You may also contact us at info@cheapflightsbooker.co.uk or by calling 0207 096 1130 in case you are not sure.

Who We Are

Cheap Flights Booker is a travel service based in the United Kingdom. We make it easier for people to search, compare, and book flights at prices that feel fair. Our website brings together flight options from different airlines and consolidators so that you can see them all in one place. 

You can contact us either by phone, email, or WhatsApp, in case you have any questions about a booking. Get in touch with us at info cheapflightsbooker.co.uk or call us on 0207 096 1130 (WhatsApp available).

The Information We Collect

We collect different types of information depending on how you use our service:

  • Personal details: Your name, phone number, email address, and billing or home address. We need these to identify you and stay in touch.

  • Travel information: Flight dates, destinations, passenger names, seat preferences, and loyalty numbers. Without these, we cannot arrange your booking.

  • Identity information: Your nationality, passport number, and date of birth when airlines or border authorities require them.

  • Payment information: The cardholder’s name, card number, expiry date, and billing address. Payments are processed by licensed providers. We do not store your full card details.

  • Special requirements: Health or dietary needs, but only if they are essential for your booking, such as special meals or mobility assistance.

  • Communication records: What you share when you call, email, use WhatsApp, or chat with us online. Some calls may be recorded to train staff and improve service.

  • Technical data: Details like your IP address, browser type, and how you move around the site. This is collected through cookies.

  • Social media interactions: Information you allow us to see if you use linked features like Facebook, Instagram, or WhatsApp.

How We Collect Information

We receive information in a number of ways:

  • Through booking forms or enquiry forms you complete on our website.

  • When you make a payment for a flight online.

  • When you sign up for newsletters, offers, or travel updates.

  • From conversations you have with us by phone, email, WhatsApp, or live chat.

  • When you browse our site and cookies collect technical details such as IP address and browser type.

  • From travel agents, family members, or partners who arrange bookings for you.

  • If you give us someone else’s details, you confirm they agreed to it. If someone books for you, we assume they have your permission.

Why We Use Your Information

We use your information only for clear reasons:

  • To confirm bookings and process payments securely.

  • To send confirmations, receipts, travel updates, and essential service messages.

  • To meet legal obligations such as tax checks, fraud prevention, and requests from authorities.

  • To keep our systems safe, monitor performance, and detect misuse.

  • To understand how visitors use the website so we can improve it.

  • To send offers or promotions, but only if you have chosen to receive them. You can stop this at any time.

Who We Share Your Information With

We share your details only when it is necessary, and only with trusted organisations:

  • Travel service providers: Airlines, consolidators, transfer companies, and insurance partners use your details to arrange your booking.

  • Payment and fraud checks: Licensed payment providers, card networks, and fraud prevention teams handle transactions and keep them safe.

  • Technology support: Hosting companies, IT security teams, and email platforms keep the website working and deliver booking confirmations.

  • Government and authorities: HMRC may need information for tax, law enforcement may request it when required, and immigration authorities may need it for travel checks.

International Transfers

Some partners are located outside the United Kingdom or the European Economic Area. If data is sent abroad, we make sure it stays safe. Protections approved under UK data protection law are used, such as Standard Contractual Clauses and secure encryption.

How Long Do We Keep Your Information

We keep your information only as long as it is needed:

Type of Record

How Long Do We Keep It

Booking and payment records

Up to six years, as required for tax and legal purposes.

Customer service records

Two years after your last contact with us.

Marketing preferences

Kept until you unsubscribe or ask us to remove them.

Cookies and analytics

Stored between six and twelve months, depending on the tool in use.

When data is no longer required, we securely delete or anonymise it.

Your Rights

Under UK GDPR, you have important rights:

  • You can ask for a copy of the data we hold about you.

  • You can ask us to correct inaccurate or incomplete information.

  • You can ask us to delete your data when it is no longer needed.

  • You can ask us to restrict the way we use your data.

  • You can object to our use of your data when it is based on legitimate interest.

  • You can withdraw consent for marketing whenever you like.

  • You can ask us to send your data to another service in a portable format.

  • You can complain to the Information Commissioner’s Office if you are not happy with how we handle your data.

To use any of these rights, you can contact us at info@cheapflightsbooker.co.uk. The ICO website is ico.org.uk.

Cookies and Tracking

Our website uses cookies. These are small files placed on your device. They let our site remember your choices and work securely. They also help us understand visitor behaviour.

Types of cookies we use include:

Cookie Type

What It Does

Strictly necessary cookies

Without these, the site would not work properly. They allow you to make bookings and keep everything secure.

Performance cookies

These show us how well the site is running, including speed and errors, so we can keep things smooth.

Functional cookies

They remember the choices you make, such as your language or the airport you often use.

Analytics cookies

These gather anonymous details about how visitors use the site so we can improve it.

Advertising cookies

These are only turned on if you give permission. They are off unless you agree.

You can manage or delete cookies through your browser settings at any time.

Changes to This Policy

We may update this Privacy Policy when our services change, when partners change, or when laws are updated. The date at the top shows when it was last revised. We encourage you to check it from time to time.

Contact Us

If you have questions or concerns, you can contact us:

Email: info@cheapflightsbooker.co.uk

Phone: 0207 096 1130

WhatsApp: 0207 096 1130